In this part you'll find some answers to yours questions about Powerballs:

I've lost my cord inside the powerball, what should I do now??

You 'll have to open your Powerball to get your cord out of it.

My Powerball is noisy, is it trying to communicate ?

Yes, exactly! It's complaining because of mistreatment! Such a noise is usually following the fall of the Powerball on a rigid surface. A small hollow is printed on the inner trail of the Powerball and when the rotor rolls on it, you hear it. This irregularity should disapear pretty fast after 2 or 3 sessions of 90s training mode.

My Powerball can't spin over 9000 rpm anymore since a short time, but I don't feel weaker...

A dust layer has appeared on the inner trail of the Powerball , where the rotor rolls. The friction between the outer shell and the inner plastic ring isn't optimal.
First , pop up the speedmeter, then spin your Powerball at speeds like 5000 rpm and bring a hoover close to the opening. Stay hoovering for a few seconds and close your Powerball again. You can also try to clean it with compressed air.
If this doesn't resolve your problem, then try to open it and clean the inner trail properly.
Clean the two outer shells with dishing product and insist on the trails. Clean the plastic ring with a dry towel to remove the dust. Use a hairdrier to dry every piece before you mount and close your Powerball.

WARNING: NEVER PUT OIL INSIDE YOUR POWERBALL BECAUSE IT WOULDN'T WORK ANYMORE.

Today my highscore was 17658 rpm although I usually don't exceed scores of about 11000 rpm. What's happening?

Sometimes the speedmeter can be faulty , it can happen occasionnaly and the scores displayed are often between 15000 and 18000 rpm. Of course it is not your higscore, reset your speedmeter and try a new run. If it happens too frequently, then send your Powerball back to change the speedmeter.

Nothing to do anymore with my Powerball, it's definitively become unusable, what should I do now?

Send it back to your stockist, if you bought it on powerballs.com you should benefit of a lifetime warranty and your Powerball will be repaired as soon as possible. Get more information by contacting them:

info@powerballs.com